By BRIAN ROSS, JOSEPH RHEE, ANGELA M. HILL, MEGAN CHUCHMACH and AARON KATERSKY
Car manufacturer Toyota has agreed to pay a staggering $1.2 billion to
avoid prosecution for covering up severe safety problems with
“unintended acceleration,” according to court documents, and continuing
to make cars with parts the FBI said Toyota “knew were deadly.”
A deferred prosecution agreement, filed today, forced Toyota to “admit”
that it “misled U.S. consumers by concealing and making deceptive
statements about two safety related issues affecting its vehicles, each
of which caused a type of unintended acceleration.”
Toyota “put sales over safety and profit over principle,” according to FBI Assistant Director George Venizelos.
“The disregard Toyota had for the safety of the public is outrageous,”
Venizelos said. “Not only did Toyota fail to recall cars with problem
parts, they continued to manufacture new cars with the same parts they
already knew were deadly. When media reports arose of Toyota hiding
defects, they emphatically denied what they knew was true, assuring
consumers that their cars were safe and reliable… More than speeding
cars or a major fine, the ultimate tragedy has been the unwitting
consumers who died behind the wheel of Toyota vehicles.”
ABC News first reported the potential dangers of unintended acceleration in an investigation broadcast in November 2009.
The report said hundreds of Toyota customers were in “rebellion” after a
series of accidents were apparently caused by the unintended
acceleration. Two months before, Highway Patrolman Mark Saylor and three
members of his family had been killed after the accelerator in his
Lexus had become stuck on an incompatible floor mat. Saylor was able to
call 911 while his car was speeding over 100 miles per hour and explain
his harrowing ordeal right up until the crash that ended his life.
At the time of the first ABC News report, Toyota attempted to assure its
drivers that the incidents of sudden acceleration without warning were
solely caused by floor mats becoming stuck on the gas pedals or driver
error. But already other customers were complaining of similar problems
with sudden acceleration, but some had nothing to do with the floor mats
and they maintained they weren’t to blame either.
ABC News published dozens of reports
in the following months as Toyota said it investigated and announced
massive recalls to address the accelerators being stuck under floor mats
– repeatedly assuring drivers that the problem had been taken care of.
But today Toyota admitted that the recalls did not cover all the cars
they knew were in danger and said that they also concealed another cause
of sudden acceleration they had found during their investigations –
“sticky” pedals, which refers to the accelerator getting stuck partially
depressed.
In December 2009, the court records showed the company responded to
“media accusations that it was continuing to hide defects in its
vehicles” by publishing a statement on Toyota’s website saying the
company “has absolutely not minimized public awareness of any defect or
issue with respect to its vehicles [and] [a]ny suggestion to the
contrary is wrong and borders on irresponsibility.”
Toyota only announced the issue with the “sticky” pedals, along with
another massive recall, just minutes before an ABC News report on “World
News” in January 2010 told the story of one driver whose Toyota Avalon
took off suddenly on the highway.
The driver, Kevin Haggerty, credited ABC News with saving his life
because he had seen a previous report that described what to do in the
event of sudden acceleration. By shifting back into neutral, and back
into drive when necessary, Haggerty was able to prod his broken vehicle
to the dealership, where he said employees there saw that his problem
with unintended acceleration firsthand had nothing to do with his floor
mat.
However, Haggerty maintained that his sudden acceleration problem was
not caused by a sticky pedal either. Regardless, today court documents
showed Toyota knew about the sticky pedal problem in other Toyota models
months before the recall and decided not to disclose it to regulators
or the public.
For other drivers, it was already too late. In addition to deaths like
the Saylors linked to unintended acceleration, a Minnesota man was
serving an eight-year prison sentence for vehicular manslaughter when
evidence emerged suggesting he could have been a victim of Toyota’s
acceleration problem. After serving two years in prison, Koua Fong Lee was released and charges against him were dropped in 2010.
Earlier that year, an unidentified Toyota employee appeared to realize the dangerous game the company was playing.
“Idiots! Someone will go to jail if lies are repeatedly told. I cannot
support this,” the unidentified employee said after a meeting between
Toyota and regulators in January 2010, according to court documents.
Instead of jail, the company is now on the hook for the massive $1.2
billion fine, which U.S. Attorney General Eric Holder said was the
largest penalty of its kind for an auto manufacturer. The money is due
by March 25.
“Toyota confronted this public safety emergency as if it was a public relations problem,” Holder said.
A senior Justice official added that Toyota made "blatant
misrepresentations" in what he called a classic case of corporate
culture that favored the seemingly easy way out instead of paying the
cost and doing the right thing.
"The cover up is always going to be worse than the original sin," the official said.
In a statement posted on its website,
Toyota said that at the time of the recalls the company “took full
responsibility for any concerns our actions may have caused customers,
and we rededicated ourselves to earning their trust.”
“In the more than four years since these recalls, we have gone back to
basics at Toyota to put our customers first,” said Christopher Reynolds,
chief legal officer of Toyota Motor North America. “We have made
fundamental changes across our global operations to become a more
responsive company – listening better to our customers’ needs and
proactively taking action to serve them.”
“Entering this agreement, while difficult, is a major step toward
putting this unfortunate chapter behind us. We remain extremely
grateful to our customers who have continued to stand by Toyota. Moving
forward, they can be confident that we continue to take our
responsibilities to them seriously,” Reynolds said.
ABC News' Lee Ferran contributed to this report.
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