Friday, January 18, 2008

J.D. Power and Associates 2007 Initial Quality Study

The Initial Quality Study serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership and captures problems experienced by owners in two distinct categories—quality of design and quality of production (defects and malfunctions).

Some surprises as to where some manufacturer's sit, both high and low.

Here's a link to a PDF of the article;
http://www.jdpower.com/corporate/news/releases/pdf/2007088.pdf

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