Honda Greensburg plant gets survey's highest award

Honda Greensburg was named one of the world's best car assembly plants

.J.D. Power and Associates, a research firm that hands out an annual prize likened to the Academy Awards of vehicle manufacturing, on Thursday singled out the southeast Indiana factory.

Honda Greensburg received the researcher's highest rating, the Platinum Plant Quality award.The Greensburg plant, which assembles the Civic car, scored 24 problems per 100 vehicles, compared with an industry average of 107 problems per 100 vehicles.

"It's a real feather in the cap for a plant that is that new," said Ed Miller, American Honda Motor Co. senior manager for corporate affairs.

Honda opened the plant in 2008 after selecting 900 workers from about 30,000 job applications. Honda is now recruiting a second shift of about 1,000 workers to start late this year.

Honda plants differ from Toyota's and General Motors' by relying slightly less on automation and more on hands-on effort on the assembly line.

To obtain the results, J.D. Power surveyed 73,000 cars and trucks of all makes in the hands of buyers. The survey covers initial problems detected within 90 days of purchase of model year 2011vehicles.

Greensburg was tied for the Platinum award by Toyota's Lexus RX assembly line at Cambridge, Ontario, and Toyota Kyushu 2 in Japan, which produces the Lexus ES, IS and RX. Each plant scored 24 defects per 100 vehicles."

These results are an important demonstration of our focus on the customer and the tireless efforts put forth by Honda associates throughout our organization -- in R&D, in manufacturing and in sales -- toreflect the voice of our customers and to exceed their high expectations of Honda and Acura," Tetsuo Iwamura, chief executive of American Honda Motor Co., said in a statement.

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http://www.indystar.com/article/20110624/BUSINESS/106240345/Honda-Greensburg-plant-gets-survey-s-highest-award